"Ember's Dawn" Original

Thank you for supporting my artwork. Every piece is created with care and attention, and I want you to feel confident in your purchase.

 

Originals & Custom Artwork:

• All original and commissioned artwork sales are final.
• I do not accept returns or exchanges on original or custom pieces due to their unique nature.

 

Prints & Reproducible Items:

• Prints and other reproducible items may be returned within 14 days of delivery for a refund or exchange.
• Items must be returned in their original condition and packaging.
• Return shipping is the responsibility of the buyer.

 

Refunds:

• Refunds (when applicable) will be issued once the returned item is received in its original condition.
• Shipping costs are non-refundable.

 

Cancellations:

• Orders may be cancelled within 24 hours of purchase if the item has not yet shipped.
• Custom artwork orders cannot be cancelled once work has begun.

 

Questions:

If you have any concerns about your order, please reach out to me directly at averiharrisart@gmail.com. I value each collector and will always do my best to make sure you’re happy with your experience!

Shipping Policy:

Processing Time:

• Originals & Prints: Orders ship within 5–7 business days.
• Custom Artwork: Processing times vary depending on the project. I’ll provide an estimated shipping date when you order.

 

Packaging:

• Originals are carefully packaged with protective materials.

• Prints are shipped flat or in sturdy mailers/tubes to prevent damage.

 

Shipping Methods & Rates

• All orders ship via USPS, UPS, or FedEx with tracking provided.

• Shipping costs are calculated at checkout.

 

International Shipping

• I currently ship wit\in the United States of America. Buyers are responsible for customs fees, duties, or import taxes.

 

Delays:

• Once shipped, transit times are outside of my control. Weather, holidays, or carrier delays may extend delivery times.

 

Damaged Packages:

• If your order arrives damaged, please contact me within 7 days with photos of the packaging and item. I’ll work with you to replace or refund as applicable.